Dresswe Reviews-How to Return a Dress

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Dresswe Reviews sharing:

Return Policy
Your satisfaction is our long-term goal and up most concern. Once your package has arrived, we encourage you to open and check to make sure that the products that we made meet your requirement. Try on your products as soon as possible without removing the tags, altering, or washing the dress.

For wedding dresses, bridesmaid dresses, mother of the bride dresses, flower girl dresses, special occasion dresses:
a. Standard size:
If you are not 100% satisfied with the dress quality of your purchase from Dresswe.com, you can return or exchange your items within 7 days from the delivered date.
Request:
1. Items received within 7 days from the delivered date.
2. Items received unused, undamaged and original package.
3.Before you return, please contact our customer service at first.
4.You will be responsible for all return shipping costs.
b. Custom-made size:
Please contact our customer service staff at first.
Refund Police
Once your order meets the refund police, the refund application will be verified within 2 days.
About the shipping fee compensations please contact the customer service first and fill in this application.
http://www.dresswe.com/help/returns-shipping-fee-compensations-application.html

Dresswe Reviews–Some tips about return

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Dresswe Reviews:

Warm Tips:
For US customers,we provide a new return address in Los Angeles,United States(only for US orders). Please contact our customer service to get the address detail for return.

For customers from Europe countries as follows:
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland,
we provide a new return address in Poland. Please contact our customer service to get the address detail for return.

You will be responsible for contacting us before your return. If you return it in private, we will not be able to accept your case, so please contact us before returning the goods.Be sure to include your order details,like items,order no.,sub-orders,especially,your tracking number and courier company for your returns.
For any other questions,please contact with customer service.We will respond as soon as possible generally within 24 hours

Dresswe Reviews–How to Return my dress?

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Dresswe Reviews sharing:

Return Policy
Your satisfaction is our long-term goal and upmost concern. Once your package has arrived, we encourage you to open and check to make sure that the products that we made meet your requirement. Try on your products as soon as possible without removing the tags, altering, or washing the dress.
For wedding accessories, accessories, shoes:
If you are not 100% satisfied with the item quality of your purchase from Dresswe.com, you can return or exchange your items within 30 days from the delivered date.
Request:
1. Items received within 30 days from the delivered date.
2. Items received unused, undamaged and original package.
3. The round-trip freight is paid by buyer.
4. Before you return, please contact our customer service at first.
5.Please take care of the package and all relevant information of the receipt for the follow-up return as evidence.
6.You will be responsible for all return shipping costs.

Dresswe Reviews– What can I do about the Invalid tracking number?

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Good day everyone!

This is still Dresswe Reviews.Today, I would like to share some word about invalid tracking number.

You may have this experience that you have placed an order with us. We have emailed you the tracking number  and you tried to track it, but there is no tracking information at all. What can we do in this situation?

There is a simple way to solve this.

The tracking information normally appears after 2-3 business days. If no tracking information updated after a long time, please contact our customer service, and we will contact the shipping company for you. You may also contact the shipping company by yourself.

How to track your order from Dresswe?-DressweReviews

Dresswe Reviews And Complaints About Order Tracking

Customer review on sitejabber: I have ordered a beautiful wedding dress from Dresswe. It has been a week. I still did not receive it. Liars.

Customer review on sitejabber: Ordered a dress with dresswe for my girlfriend. They said the order has been shipped out but I didn’t know how to track it.

Today I would like to show you how to track you order.

After you placing your order, you will get a track number, Remember it.

The total delivery time is the processing time plus the shipping time. And all the products came from different suppliers, so the processing time of different products maybe different, it’s usually 3 business days, 3-5 business days, or 7-15 business days, you can check this on our item page. Some customers think the processing time is shipping time, or shipping time is delivery time, that maybe why they stated they didn’t receive their parcel within the expected time.

You can also track your order with http://www.17track.net/en for all e-package order.

For DHL, please go to http://www.dhl.com for the most updated information. image35643.png

Dresswe Reviews for Return

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We shipped out the item, but you did not receive it—- Shipping information is incomplete
Case 1: The item is in transit – This refers to any delivery failure case except for customs detention. The tracking information shown on the carrier’s official website includes: customs cleared, leaving the processing center, being dispatched to XXX, etc. In such cases, we should take the full responsibility and make a full refund to you in principle.

Case 2: If the delivery fails because the address the buyer provided is incorrect or incomplete (according to what is indicated on the official website of the shipping carrier, for instance, the address is unavailable for delivery), but the item is shipped back to us.

For non-custom made items:
We will deduct the shipping fee while return the rest money of the payment to the buyer.
For custom made items:
Buyer will undertake the shipping fee as well as a 50% refund of the product purchase price.
In this case, if the buyer needs the item, he or she should pay for the shipping fee, and we will reship it to the right address.

Case 3: If the delivery fails and the item is not returned to us. In this case, the buyer should be eligible for a partial of the product purchase price as well as the shipping fee.

Dresswe Reviews

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This is my third dress from this company and This evening dress is absolutely lovely, the quality, the design and the look just cannot be beat. I bought other ball gowns from local stores and trust me the entire local bought dress doesn’t come close to the first layer of character of this dress. It falls perfectly as stated in the size chart. I and it was complimented all night. I would suggest this company and this dress to anyone in need of a quality personalize dress for any occasion.